At Agnes Katona we stand behind every item we sell with a 100% Satisfaction Guarantee and hope that your jewellery purchase exceeds your expectations.
However, if you are not entirely satisfied with your purchase, we offer a no-quibble full money-back guarantee on all purchases.
We will accept returned goods for a refund under the following conditions:
- Please email or telephone us within 14 days of receipt of the item/s to let us know of your intention to return the item
- Please return the item/s to us within another 48 hours via a secure and insured service, at your expense
- Items must be returned in the same condition as they were received by you - damaged, broken or altered items will not be accepted for a refund
- We will refund the full purchase price of the item/s within 48 hours of receiving the item
- The refund will be in the same form as the original payment. If paid via credit card, please allow a few days once the refund is processed to show on your statement, depending on your issuing bank
- Please make sure you get in touch with us before returning any purchase
For further information on our Returns Policy please read our Terms and Conditions